HRI Raffle No. 73 Terms and Conditions

HRI Raffle Particulars

This fundraising raffle is conducted in support of The Heart Research Institute Limited (HRI), ABN 41 003 209 952, CFN 13934, with Insight Holdings Consolidated Pty Ltd.

Funds received by HRI from the raffle are used for its charitable purposes in life-saving medical research.

Prize details, permits, draw dates, available entries and entry pricing are set out in these conditions.

Ticket Bundles

Ticket bundles available for Raffle No. 73 include: 10 entries for $30, 16 for $40, 20 for $50, 30 for $60, 40 for $80, 50 for $100 and 75 for $150.

Where less than $30 is received for a draw, entries are $5 each. Other entry pricing may apply as described in these conditions.

Prizes

The total prize value available for Raffle No. 73 is $24,500, comprising the major raffle prizes and Hero of the Heart weekly prizes.

Prize	Description
First Prize	$5,000 Harvey Norman Gift Card or Cash*
Second Prize	$2,500 Harvey Norman Gift Card or Cash*
Third Prize	$2,000 Harvey Norman Gift Card or Cash*
Hero of the Heart	Five weekly draws each month, with 1 × $500 prize and 10 × $50 prizes in each weekly draw. Total: $5,000 per month and $15,000 across the raffle.

Hero of the Heart weekly prizes may be taken as Cash* or Coles Myer Gift Cards.

Permits

• New South Wales: NSW Fair Trading — Charity Fundraising Authority No. 13934.
• Victoria: Victoria Gambling and Casino Control Commission — permit details as applicable.
• Australian Capital Territory: ACT Gambling and Racing Commission — ACT R 26_00161.
• Tasmania: Department of Treasury and Finance — see NSW permit.
• Queensland: Office of Liquor and Gaming Regulation — see NSW permit.

General Conditions of Entry

In these conditions, the raffle purchaser, contact or entry holder is referred to as “you”. HRI and InsightCFS are referred to as “us”, “we” or “our”, as the context requires.

Entries are available to eligible supporters in accordance with the applicable state and territory requirements. Entrants must be Australian residents or, if successful in a draw, be able to receive the prize in Australia.

We take care to sell entries to persons aged 18 years and over who understand the purchase and are able to provide payment.

Entries are validated for a draw after payment has been received. You may purchase entries on multiple occasions, subject to the applicable conditions and maximum entries.

Raffle Entry Sales

Entries in HRI raffles are sold to eligible members of the public and HRI supporters by telephone and online. Entry may be made by purchasing entries, pledging to pay for entries, or through participation as a Hero of the Heart member.

Entries may be mailed or emailed to you and are validated for the relevant draw once payment is received.

If a purchase is made by a young person, a person inclined to irresponsible gaming, or a vulnerable person, a refund may be provided where that person has not participated in a draw. Refunds after a draw are generally unavailable except in exceptional circumstances.

Payment for Entries

Entries may be paid for using a payment card, cheque, direct debit, BPAY or an available digital payment wallet.

Payments may be made in advance for up to one year, subject to a maximum of $600 per raffle.

To be eligible for entry into a raffle draw, payment must be received before the draw. Direct debit instructions should be received at least one week before the draw date to allow sufficient time for processing.

Payments falling due on a weekend or public holiday may be submitted on the preceding day. Declined payments may be retried within five days.

Where an alternative payment method has been provided, we may seek payment from that method to complete the transaction.

If a paid entry cannot be entered in a draw, it may be entered in the next available raffle.

Hero of the Heart Club

By agreeing to participate as a Hero of the Heart, you authorise the applicable banking service providers to automatically debit your payment card or nominated bank account on the agreed recurring basis.

You may cancel or amend your support level at any time before the next payment.

Tickets are allocated to Hero of the Heart supporters once per raffle period based on the total amount successfully banked each month during that raffle period.

Where a valid email address is available, entries will generally be sent electronically. Otherwise, entries may be sent to the supporter’s mailing address. Entries may be dispatched during the week leading up to the draw.

At the time of joining, you may authorise an automatic annual increase in your support of up to $5 per month, subject to the conditions applying to that increase.

Hero of the Heart membership may be cancelled by calling the Raffle Hotline on 1300 302 579 or emailing raffle@heartraffle.com.au .

Draw of Winners

Major raffle draws are held approximately every three months on the notified date at the advised draw location.

Hero of the Heart draws occur each Friday, or on the closest business day where a public holiday applies. Five draws are scheduled each month. In months containing only four Fridays, two draws may be conducted on the final Friday.

Winners are determined using random number generators. Major prizes are awarded in descending order of value to the first valid entries drawn, followed by subsequent prize draws.

The winning entry number, suburb and state are published on the HRI raffle winners page after the relevant draw. Winners' names and addresses are not published unless authorised by the winner.

Major prize winners are notified by registered mail and attempts may also be made to contact them by telephone or email where those details are available.

It is the supporter’s responsibility to notify the raffle office of changes to their contact details.

Donations

Where funds are received as a donation instead of, or in addition to, a raffle entry purchase, and the donation is $10 or more, a receipt will be issued.

HRI holds Australian Taxation Office tax-deductible gift status.

Prize Conditions

Prizes are not transferable and are subject to the conditions applicable to the particular prize.

Cash prizes are not available to residents of Victoria.

Delivery of small prizes, including cheques and gift cards, may be made by registered mail.

If HRI is unable to provide a prize as advertised, HRI reserves the right to provide a replacement prize of a similar type and value, subject to applicable regulatory requirements.

Taxes, liabilities and costs not expressly included with a prize remain the responsibility of the winner.

Prize values are stated in Australian dollars and promotional images are illustrative only.

Unclaimed Prizes

Unclaimed prizes are dealt with in accordance with the regulations applying in the state or territory in which the relevant prize winner resides.

A prize will be retained while reasonable attempts are made to notify or locate the winner. Where the winner cannot be located within the applicable claim period, details of any required redraw will be published on the raffle website.

Fundraising Service Provider

Funds received by the Heart Research Institute from the raffle are used for its charitable purposes in heart disease research.

HRI has an agreement with Insight Holdings Consolidated Pty Ltd (InsightCFS), ACN 111 803 475, to promote or conduct the raffle for reward.

HRI receives no less than 43% of the gross proceeds and bears no costs of the raffle.

InsightCFS receives no more than 57% of the gross proceeds, from which it meets the approved prize, call centre, fulfilment and other costs associated with conducting the raffle.

Telemarketing

Telephone numbers used for fundraising may be sourced from public telephone directories and data suppliers. Calls are made only during times permitted by applicable legislation.

Changes to the Draw

These raffle conditions may be changed or corrected from time to time. Significant changes will be identified on the HRI raffle website.

Where circumstances adversely affect or prevent the proper conduct of the raffle, the organisers reserve the right, subject to applicable law and regulatory requirements, to cancel, postpone or recommence a draw, amend the raffle rules, alter prizes, change the draw schedule or refund payments for undrawn games.

Nothing in these conditions limits or alters your rights to consumer guarantees under the Australian Consumer Law.

Complaints and Feedback

If you would like to make a complaint or provide feedback, please contact the HRI Raffle Helpdesk.

Where a complaint concerns a telephone call, providing the relevant telephone number assists us to identify and investigate the contact.

Privacy

The Heart Research Institute Ltd and Insight Holdings Consolidated Pty Ltd collect personal information in connection with HRI raffle participation, fundraising communications and the administration of prize draws.

Personal information may be provided to banks, mail houses and other service providers where required to provide raffle-related services.

If sufficient contact information is not provided, we may be unable to include you in a draw or provide the relevant services.

Personal information is stored securely and may be processed using service providers such as Google or AWS, including where relevant infrastructure is located overseas.

For further information, please refer to the HRI Raffle Privacy Policy and the applicable InsightCFS privacy policies.

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